Hello, my name is Tanner, and I am the Owner of Apollo PetPrint!

I am glad you are on my homepage browsing my products. I got the name from my Dog since his name is Apollo and I thought why not include him in the name of the brand. If you have any questions or comments please leave them down below I will respond to all of them as soon as I can, Thank You!

How we package your items

  • Order

    When we get your order we then start the process of making your items. We make it with care and make sure that our workspace is sanitary and clean.

  • Packaging

    We take your items and put it inside a sealed off poly mailer. We add in some other things for you to enjoy like a free sticker! We put our label on it and then send it out shipping for you.

  • Shipment

    After taking your item to the post office we then send it into a carrier to arrive at your location. We hope you enjoy our items and be sure to support us!

Return and Refund Policy

Thank you for shopping at Apollo PetPrints. We value your satisfaction and want to ensure you have a positive shopping experience. Please read this refund policy carefully before making a purchase, as it outlines our guidelines for processing refunds.

1. Eligibility for Refunds

1.1. We offer refunds for items that meet the following criteria:

  • The item is in its original condition, unopened, and unused.
  • Proof of purchase is provided, such as an order number or receipt.

1.2. Items not eligible for refunds include:

2. Initiation of Refund Process

2.2. Our customer support team will review your request and respond within 1 business days with instructions on how to proceed.

3. Return and Shipping

3.1. If your refund request is approved, you may be required to return the item to us. You will be responsible for the return shipping costs, unless the item received was damaged or defective.

3.2. When returning an item, please package it securely to prevent damage during transit. We recommend using a trackable shipping method.

4. Refund Processing

4.1. Once we receive the returned item and verify its condition, we will process the refund.

4.2. Refunds will be issued to the original payment method used for the purchase. Please note that it may take 2 business days for the refund to appear in your account, depending on your bank or credit card issuer.

5. Damaged or Defective Items

5.1. If you receive a damaged or defective item, please contact us within 2 days of receiving the item. Provide photographs of the damaged or defective product along with your order number.

5.2. We will evaluate the situation and may offer a replacement, exchange, or full refund, depending on the circumstances.

6. Cancellations

6.1. If you wish to cancel an order, please contact us at apollopetprints@yahoo.com as soon as possible. Orders that have already been shipped cannot be cancelled. For digital products or downloadable goods, all sales are final.

7. Contact Us

If you have any questions or concerns about our refund policy, please contact our customer support team at, apollopetprints@yahoo.com

Please note that this refund policy is subject to change without notice. It is your responsibility to review the policy periodically for any updates.

By making a purchase from Apollo PetPrints, you agree to the terms and conditions outlined in this refund policy.

Thank you for shopping with us.

Sincerely,

Tanner
Apollo PetPrints
Email: apollopetprints@yahoo.com

Pictures of Apollo :)